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Where do people actually buy in my category?

Understand where category buyers actually shop and whether your brand shows up in those channels.

Updated this week

๐Ÿงข Coach Tโ€™s Recap

'Place of purchase' helps you compare brand health by where people shop.
It shows whether your brand strength aligns with real buying behavior, or whether distribution gaps are holding you back.

Awareness, consideration, and preference are powerful metrics. But they only translate into revenue if people can actually find your brand when they are ready to buy.

Some categories skew predominantly online. Others still skew heavily in-store. Many involve both. If your distribution does not align with real shopping behavior, you risk losing sales even when brand health looks strong. That is where 'place of purchase' filtering comes in.


What is the 'place of purchase' filter?

The 'place of purchase' filter shows where consumers typically buy products in your category.

This can focus on:

  • Online vs in-store behavior

  • Specific channels (e.g., supermarkets, pharmacies, DTC)

  • Individual retailers (e.g., Amazon, Walmart, Sephora)

It allows you to view brand health through the lens of where people actually shop.


What does this look like in practice?

Letโ€™s say you are measuring brand health in the skincare category.

Some people buy skincare online. Others prefer shopping in-store at pharmacies or specialty beauty retailers. Many switch between both depending on the product.

For online vs in-store behavior, the question might be:

Where do you typically purchase skincare products?

  • Online

  • In-store

  • Both

For specific channels or retailers, the question becomes more detailed:

Channel
โ€‹Where do you typically purchase skincare products?

  • Pharmacy

  • Department store

  • Specialty beauty retailer

  • Supermarket

  • Other

Retailer
โ€‹Where do you typically purchase skincare products?

  • CVS

  • Walgreens

  • Sephora

  • Ulta

  • Target

  • Amazon

  • Other

This helps you see whether your brand strength and distribution strategy are aligned, or whether there are gaps between where demand exists and where you are available.


Where to find this in Tracksuit

'Place of purchase' data appears as a filter in the Demographics dropdown across the platform.


When is this useful?

'Place of purchase' filtering is especially valuable when distribution strategy and brand performance need to work together.

What you can do

What this unlocks for you

Align distribution with shopper behavior

Ensure your brand is available where category buyers actually shop

Identify channel gaps and growth opportunities

Expand into high-demand channels and avoid over-reliance on a single retailer or route to market

Prioritize high-impact channels

Focus investment, activations, and visibility in the places that drive the strongest brand health

Strengthen retail and partner negotiations

Use brand data to justify expansion, shelf space, or deeper collaboration in key outlets


Want to add a place of purchase filter to your dashboard?

This is a paid add-on. Reach out to your Brand Champ to chat through whether online/offline tracking or specific channel and retailer data makes more sense for your category and business goals.

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